925.449.POOL

Reviews

New Automated Pool System

“Received an estimate to update my pool equipment. My primary pool motor was single speed. Both the pool sweep and pool filter motors were on mechanical timers. Evan quoted a fair price to automate my system and provide energy efficiency. I can now control my water feature, temperature, pool pump speed, pool pump time, pool sweep time, and lights with an app on my smartphone.

He scheduled the install about 20 days following the quote. The install took about 4 hours.

Evan was very knowledgeable, professional, and a delight to talk to. I’d hire him again. In fact, I have a solar pool water system being installed soon. I’ll be giving him a call!”

Evan Went the Extra Mile

“Great service, Good prices, and on time to do the job with alot of background support. I just upgraded my pool equipment and was confused on how to use.

Evan went the extra mile to help me get setup and after leaving still being able to provide support and answer questions on the phone. Highly recommend.”

New Automated Pool System

“Received an estimate to update my pool equipment. My primary pool motor was single speed. Both the pool sweep and pool filter motors were on mechanical timers. Evan quoted a fair price to automate my system and provide energy efficiency. I can now control my water feature, temperature, pool pump speed, pool pump time, pool sweep time, and lights with an app on my smartphone.

He scheduled the install about 20 days following the quote. The install took about 4 hours.

Evan was very knowledgeable, professional, and a delight to talk to. I’d hire him again. In fact, I have a solar pool water system being installed soon. I’ll be giving him a call!”

Spa Valve Repair

“My pool heater had a substantial leak and there was no doubt that it must be replaced. Fortunate for me that Evan and there crew at Preferred Pool Repair were able to know exactly what was needed by my sending him a few pictures of my pool and heater.

Within days of our conversation my new pool heater was up and running. Not to mention I had a few other issues with my hot tup that needed to be resolve which was no problem for Evan. I found him to be extremely knowledgable and as much as a technologist as well as and artist. He cleaned up some of the piping making my setup more efficient. Show up on time, charge me a fair price, and do what you say your are going to do. That is how you keep me as a customer, I will be using Preferred Pool Repair for any future pool repair needs.”

Pool Sweep Booster Motor Repair

“Evan is wonderful. He fixed our pool sweep booster motor quickly and perfectly. He went out of his way to provide us service and get the part. He is very, very responsive. He is personable and professional. We have a home warranty policy on our pool and spa. Their contractors have 48 hours to call to set up service. It’s a long story about mud in the pool etc. We are having a party this weekend and need our pool sweep motor fixed so the pool would be in good shape.

The insurance co. called Evan HE ANSWERED (no one else did). They gave me his number so I could call for an appointment HE ANSWERED. He quickly got the parts and fit us in our sweep and motor are working! Thank you Evan. We will use you in the future whether it is with the insurance or private pay.”

“I no longer take home and pool repair services for granted after some horrific experiences with questionable outfits sent by my home warranty company. This is the second time I used Preferred Pool Repair and I can not say enough good things about them. Both the owner Evan and the technician Brian were a total pro, knew what they were doing, on time and helpful. 

They replaced my pool pump and upgraded the panel to meet local codes. While i paid more because they were outside my home warranty company’s network, it was totally worth it. I will not hesitate to use them again.

Pool Heater Replacement

“Even and his crew installed a brand new pool heater. Originally came out for a service call, and explained not to dump money into a 20 year old heater (rusted out on one end). Evan gave me a quote for a new one on the spot, and 3 days later, job well done. Evan explained everything, and his words became actions. Awesome way to do business. I recommend Preferred Pool for any of your pool repair needs, you cannot go wrong.
Thank you Evan and the crew.”

“We recently were taking care of our daughter’s pool. When we got to her house we saw the pool was overflowing. We called Livermore Pool and Spa since we didn’t know what to do. Evan answered and FaceTimed us right back and walked us through where to find the valve and how to turn it off. He saved the day! Thanks so much. We can’t tell you how much we appreciated his kind and helpful service! We heartily recommend this business!”

Spa Service Repair

“Evan was very helpful, explained everything to me and solved my spa problem in about 20 min, then showed me how to do it myself if it happens again. I don’t think you can find anyone better than Preferred Pool & Spa.”